Updating a Subscription on a directory website
Updating a Subscription on a directory website
Date: May 9, 2022
Author: Randal Johnson
Source: Tango
1. Go to the Respective Crittenden Directory website
Finance Directory; refinance.crittendenonline.com
Multifamily Directory; crittendenmulti.com
Retail Directory; directory.crittendenonline.com (See separate instructions)
2. Click on Internal Login
3. Login with your credentials
4. Click on Customer Service
5. Click on Search Customer
6. Search by any of the criteria for an existing user. (Last Name is easiest)
You can search by one or more fields to locate an existing user. - The fields will populate with pre-existing contacts that fit what you type. - Click on [Search] when you are ready.
7. Click on View Details of the contact
8. Update Contact Info & Expiration Date
Update any contact info on this screen. Including email (which is their login) - Temporary password should be set to Lastname1 (Capital first letter and numeral 1 at the end - use their last name) - Update the Expiration date to match what is associated with their subscription in Maghub. - Click on [Update]
This workflow was created with Tango.
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